1. Information We Collect
When you place an order or interact with us, we may collect the following information:
Your name
Phone number
Email address
Delivery address
Payment details
2. Why We Collect Your Information
We use this information to:
Process and complete your order.
Contact you if there is a problem with your order.
Send you delivery updates.
3. Marketing & Promotions
We occasionally send newsletters via email containing discount sales and helpful buying tips. You can choose to unsubscribe at any time.
4. Sharing Your Information
We share only necessary delivery details (name, phone number, address) with our trusted local courier service in Accra to fulfill your order.
5. Payments
Payments are processed securely through Paystack, which supports credit/debit cards and mobile money (all networks). We do not store your card or payment details — all transactions go through the secure Paystack platform.
6. Tracking Tools
We use Meta Pixel and Google Pixel to track visits on our website. This helps us understand how customers use our site and improve our advertising efforts.
7. Cookies
Yes, we use cookies on our website. Cookies help:
Remember what you added to your cart
Track which pages you visited
Show you more relevant ads
You can control or delete cookies from your browser settings.
8. Where We Sell
We mainly sell and deliver to customers in Ghana.
9. Keeping Your Information Safe
We take your privacy seriously. Access to customer data is restricted to our trusted staff and agency partners. Our website runs on Shopify, which uses secure systems to protect your data. We also use strong passwords and other safety practices.
10. How Long We Keep Your Information
We keep your information only as long as needed to fulfill your order or for our records. If you ask us to delete it, we will.
11. Your Rights
You have the right to:
Ask what personal data we have about you
Request changes or corrections
Ask us to stop sending you messages
Ask us to delete your information
To make a request, contact us anytime.
12. How to Contact Us About Your Privacy
If you want to update or remove your information, or stop receiving messages, please contact us:
Email: karililykari@gmail.com
Call/WhatsApp: 059 894 2425
13. Updates to This Policy
We may update this policy from time to time. If we make big changes, we’ll post the update on our website and notify you by email.
