Shipping Policy

Areas We Deliver To

We offer nationwide delivery across Ghana. At the moment, we do not deliver outside Ghana.

Delivery Time

1–2 working days

2–5 working days

Please note: delivery times may vary slightly based on your location and order volume.

Delivery Method

We use local courier service riders for deliveries within Accra and collaborate with trusted logistics providers for regional orders across Ghana.

Delivery Costs

Delivery fees range from GHS 45 to GHS 120, depending on your location. Final shipping costs are shown at checkout.

Same-Day Delivery

We offer same-day delivery within Accra for orders placed before 12 PM on weekdays.

Store Pickup

You can also choose to pick up your order from our physical location:

📍 Pickup Location:

2 John Nii Owoo Street – Westlands Blvd, Accra, Ghana

🕐 Opening Hours: Within regular store hours (Monday to Saturday)

Order Tracking

We keep you updated every step of the way. Once your order is confirmed, we send delivery updates via SMS and email.

Delayed or Missing Orders

If your order is delayed or you haven't received it, please contact us immediately:

Email: karililykari@gmail.com

Call/WhatsApp: 059 894 2425

Delivery Days

We deliver Monday to Saturday. There are no deliveries on Sundays or public holidays.

Damaged Packages or Delivery Issues

If your item arrives damaged, we’ll gladly replace it within 1 week of delivery — as long as:

The tags are still attached.

The item hasn’t been worn or used

Please reach out with a photo of the damaged item and your order number to start the process.